Our expert team quickly identified the root cause: a chewed power cable. Upon inspection, we discovered that a rodent, likely a mouse, had bitten through the power cable running to the AC unit. This caused a complete electrical disconnection, preventing the AC from receiving power. The bite had compromised the cable’s insulation, creating a safety hazard and leaving the system unable to turn on. Our team, fully certified to handle electrical work, safely disconnected the unit and removed the damaged cable. We then replaced the compromised section with high-quality, insulated cable designed to withstand harsh conditions. After rewiring the AC unit, we conducted a full electrical safety check to ensure the system was properly grounded and operating within safe parameters. The thermostat and electrical connections were also tested to ensure the AC unit could turn on and operate efficiently.